FAQ - OCBE Final Chapter

Final Chapter Sale FAQ

1. When is the Final Chapter store closing sale happening?
The Final Chapter sale runs from October 1 to 15, 2024, or while supplies last. Once items are gone, they won’t be restocked!

2. How much is everything during the sale?
Everything is just $1USD! It's the perfect opportunity to grab books and bookish items at an unbeatable price before we close.

3. Are there any restrictions on the sale?
Yes, this is a final sale—no returns, exchanges, or refunds. Additionally, the sale cannot be combined with other discounts.

4. What types of items are available during the sale?
We’re clearing out all remaining inventory, including bookish goodies, stationery, art supplies, home items, and more. 

5. Will there be any delays with shipping? What are shipping rates?
Due to the high volume of orders during the sale, shipping may be delayed. Please allow additional time for your order to arrive, and rest assured, we’re working hard to get everything out as quickly as possible. 

Shipping rates are calculated based on a variety of factors, including the distance your package is traveling and its total weight. Please note that there are weight limits for certain shipping rates, so you may need to break your order into multiple shipments to avoid additional fees.

6. Can I still buy young adult books and bookish items from you after the sale?
Even though OwlCrate Book Emporium is closing, you can still find a fantastic selection of young adult books and bookish goodies at our sister site, OwlCrate.com.

7. What happens if an item I want sells out?
Once an item is sold out, it will not be restocked. We recommend shopping early to get the best selection.

8. Can I cancel or modify my order once it’s placed?
Unfortunately, due to the nature of the Final Chapter sale, all orders are final and cannot be changed or canceled once submitted.

9. Is there a limit to how much I can buy?
There are no limits on how much you can purchase, but we encourage you to shop quickly since items are available on a first-come, first-served basis.

10. Where can I go if I have more questions?
For any additional inquiries, feel free to contact our customer service team, and we’ll be happy to assist you.


Product

Are your boxes available in languages other than English?

Not at this time.


Payment

What types of payment do you accept?

We accept Visa, Mastercard, American Express, and Discover, and Diners Club debit and credit cards. We also accept Apple Pay, Google Pay, Meta Pay and Shop Pay.


Ordering and Shipping

When will my order ship?

Orders typically ship within 3-6 business days of being purchased. If we are running a big sale or promotion please expect shipping delays. Once your order ships, you will receive an email with your shipping notification and tracking number.

Please note: Shipping notifications will be sent at the time your shipment is processed/shipping label is printed but it can take a couple of days before USPS/FedEx/etc officially scans your package and you start seeing movement. Don't worry, your order is on the way!

Once shipped, most customers within the US will receive their box within 2-5 business days.


How much does shipping cost?

Shipping rates vary depending on location and what you’re ordering. If you proceed through checkout you will see shipping costs before payment.

Shipping rates are calculated based on a variety of factors, including the distance your package is traveling and its total weight. Please note that there are weight limits for certain shipping rates, so you may need to break your order into multiple shipments to avoid additional fees.

What countries do you ship to?

We are only shipping to the United States and Canada.



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